Shipping
Most in-stock items will reach you within 7-9 business days. Please note that business days refer to Monday to Friday and do not include Public Holidays.
*Delivery may take longer during sale events.
Once your order is dispatched, we will send you a Shipment Confirmation Email. The courier may contact you to arrange and confirm the delivery. Kindly ensure the contact number you provide at the checkout page is accurate.
Please note that import taxes might be incurred when the parcel reaches your local customs. Payment of import taxes is the responsibility of the consumer and will need to be settled with your local customs.
We offer Standard Delivery services in Singapore and Malaysia, including order tracking.
For Singapore Customers
- Free local delivery on orders SGD$129 and above.
- SGD$15 shipping fee on orders under SGD$129.
For Malaysia Customers
- Free local delivery on orders MYR$444 and above.
- MYR$57 shipping fee on orders under SGD$444.
Additional Information
- If your desired item is unavailable, we will notify you as soon as possible. We will either recommend an alternative or issue a refund for the unavailable item. We apologize for the inconvenience caused.
- If your order has not arrived by the estimated delivery date, please email us at cs@moralteam.com or WhatsApp us at +852 90614942 with your contact details and Order ID.